Crisis Communications and Demanding Situations

A reputation crisis is often a unique event for an organization. While issues management and risk identification are valuable, even the best crisis communication plan is only as effective as the people executing it. The first moments after a crisis erupts are the most critical. Often, an organization must communicate without having all the facts. However, it is crucial to maintain a consistent message as the situation evolves: the narrative must not change. At worst, a reputation crisis can threaten the very existence of the organization.

Crisis hotline 24/7 +358 10 666 1188

We are Finland’s leading crisis communication agency

Navigating through the storm – demanding reputation management is our forte. We have years of experience in helping top management and communication teams in demanding situations across various organizations. We identify potential crises and help our clients to effectively mitigate and manage them.

We help you analyze reputational risks and prepare for potential scenarios. During a crisis, we support, advise, and coach top management and communication teams—challenging, questioning, and encouraging every step of the way. We create messages and coach spokespersons to face the most important stakeholders. We are happy to help with practical execution.

After the crisis, we examine the root causes, evaluate the severity of the damage and create actionable plans to restore the organization’s reputation and improve its crisis communications preparedness.